Producing crucial documents under the pressure of deadlines can be stressful. I get it.

I’ll work with you to identify requirements, risks and opportunities. Then I’ll dedicate my time to delivering your project on time and within budget.

I’m not an expert in your profession. And that’s a good thing!

My position outside of your specialty gives me an advantage that you’ve lost: I see things objectively, from the perspective of your reader. My ‘fresh eyes’ allow me to see and fix problems that, let’s face it, you have either grown to love or learned to accept.

Whether you are writing a proposal for new work or the final report on a project completed, your audience is looking to you for your expertise.

You’re the expert. I’m the wordsmith. I will help you express your complex ideas and facts. Your readers will understand and see the value in your approach.

I learn fast, finding facts, ideas and relationships to describe your products or services effectively.

Technical communication is more than just writing. With perceptive questioning, critical thinking and solid interviewing skills, I will help strip away the complexity of your subject matter. Let’s present your information clearly and concisely, so your non-professional readers will enjoy reading it.

I’ve been writing technical and business material for more than 20 years. I have worked in the telecommunications, multi-disciplinary engineering, landscape architecture, construction development, GIS, utilities and retirement services industries.

Take advantage of my experience with usability, readability, plain language, scheduling, quality assurance, version control, interviewing, research and document design.

I have a BA in Rhetoric and Professional Writing from the University of Waterloo and a certificate in Fundraising Management from Okanagan University College and the Canadian Centre for Philanthropy (now Imagine Canada.)

I’m a member of the Professional Writers Association of Canada and the Association of Proposal Management Professionals and a volunteer co-coordinator of the Kitchener-Waterloo-Guelph group of the Editors’ Association of Canada.

There’s so much more to great writing than just perfect grammar! The intersections between writing, storytelling, psychology, usability and design provide exciting opportunities to make your information attractive and influential.

I’ll maximize the effectiveness of your technical and business writing. Stick with me and you’ll learn how to make your writing stronger and more effective.